BusPlanner Web User Instructions

Delays & Cancellations

Please visit the www.nsts.ca and select Delays & Cancellations tab located at the top of the home page to view all Transportation Alerts.

How to Sign-In to the Parent Portal

  1. Please visit www.nsts.ca and select the Parent Portal tab located at the top of the home page.
  2. Please enter User Name (email address you registered with) and your Password and then click the ‘Log In’ button. You can also reset your password by clicking ‘Forgot Your Password?’ link.
  3. If you do not have an account, please select ‘Create Account’ and complete registration. An email will be sent to this address to verify your account so please check junk/spam folder.

How to Find Your Child’s Four-Digit Route Number

  1. Go to, www.nsts.ca, sign-in to the Parent Portal.
  2. To view transportation information, select student from Name drop-down menu.
  3. The Route column in the table will show the 4-digit Route Number (e.g. 6364)

  4. If you have no students assigned to your account, please select ‘Add Student’ icon from the bottom of the page. OEN (Ontario Education Number), Birth Date, School and Grade will be required to add each student.

How to Subscribe for Email Delay & Cancellation Alert

  1. Go to, www.nsts.ca, sign-in to the Parent Portal.
  2. Go to ‘My Subscription’ icon at the bottom of the page or in Parent drop down menu at the top.
  3. Check to see if you are already set up to receive Transportation and School Alerts for your child(ren) based on which school they attend and the Route they are on (generally automated).
  4. If you do not have any alerts, please select +Add a Run and +Add a school and follow steps to complete the subscription process.
  5. Please ensure that you have also selected to receive General Notices.
  6. NOTE: +Add a Run you will need to click the Subscribe button to add run and will then see a confirmation message. You may need to refresh the subscription page to see the new runs.

Using the BusPlanner Delays App

  1. Download BusPlanner Delays app via the Apple or Android app stores. 
  2. Follow on-screen instructions to step up the app.
    1. Alerts > My Child’s Bus > select school and run (ensure you add both AM and PM)
  3. Any alerts that you have subscribed to will appear on the Notification screen.